Legal · Cancellation Policy

Cancellation and Refund Policy

Effective May 12, 2026 · Version 2.0

No trial period. The AutoGRC Coverage Check is free — no payment method, no account, and nothing to cancel. The AutoGRC Continuous subscription does not include a free trial; charges begin immediately at checkout. Cancellation stops renewal at the end of the then-current paid month, and access continues through that month.

AutoGRC Coverage Check — Free

The AutoGRC Coverage Check is provided free of charge. No payment method is collected, no fees are charged, and no refund terms apply to it.

AutoGRC Continuous — No Free Trial, Immediate Charge

The AutoGRC Continuous subscription is billed monthly in advance via Stripe at the price published at checkout. Subscriptions begin and are charged immediately upon purchase. There is no free trial period. The card you provide at checkout is charged on the day you subscribe and on the same day each month thereafter.

Cancellation is one click in Customer's Stripe billing portal, by email to hello@ai4grc.ai, or by other written notice.

Cancellation stops auto-renewal effective at the end of Customer's then-current paid month. Access to the Services continues through that period. Fees already billed for a paid month are not refunded mid-cycle. Cancellation is prorated to the end-of-billing-period; no mid-cycle refund is issued.

How to Cancel

Exceptions

ElasticD3M, LLC may at its discretion grant refunds beyond what this Policy requires (for example, in cases of demonstrated service failure on our part beyond what the SLA Service Credits compensate). Any such refund is exceptional and does not modify this Policy.

Disputed Charges and Chargebacks

Customer agrees to contact hello@ai4grc.ai and attempt to resolve any billing dispute in good faith before initiating a chargeback with Customer's bank or card issuer. Chargebacks filed before a written refund denial may result in immediate subscription suspension pending resolution.

Contact

Cancellation or refund questions: hello@ai4grc.ai
Billing disputes: legal@elasticd3m.com

Effective Date: June 9, 2026 May 12, 2026 · Version: 2.0